This Website (the “Website”), is owned and operated by LUZFLOR, a New York limited
liability company, (referred to herein as "Luzflor", “we” or “us”).  This document explains
what information we collect about visitors, customers, members of our loyalty programs and
subscribers (together referred to as “Users” or “You”) to our Website and how we use this
The privacy of those who visit our Website is important to us. We support the goals and
guidelines set forth by oversight laws and bodies such as the Children's Online Privacy
Protection Act of 1998 (COPPA), the Center for Media Education (CME), the Children's
Advertising Review Unit (CARU) of the Council of Better Business Bureaus and other
organizations devoted to providing online safety and privacy for children, households,
parents and schools.
We design and operate our technology and services with our Users’ protection and privacy in
mind. This Privacy Policy outlines the types of information we gather when Users access
and/or use our Website technology and services, as well as some of the steps we take to
safeguard it against unauthorized use.
Luzflor does not routinely collect personally identifying information from Users entering our
Website. We may make use of a standard feature found in browser software, called a
"cookie", to assign each visitor a unique, random number. Cookies allow us to track the pages
on our sites visited by Users and to collect other statistical information. Using cookies helps
us to deliver a more personalized service to our Users and to improve our services.
Luzflor does not knowingly collect or maintain personal information from any person under
the age of 18 (“Minors”) with the exception of our luzflor Rewards Club loyalty program
where you must be 13 years old or older to be eligible for Membership. Eligible minors must
obtain their parent's or legal guardian's consent prior to participation in the luzflor Rewards.
From those Users who open accounts and/or order or purchase services or products from us,
we collect limited usage information in connection with User logins and passwords in order
to monitor subscription compliance. This information is kept confidential and is not shared
or sold to third-parties. As part of our subscription and/or registration process, subscribers,
Members and customers are asked to voluntarily submit limited personal information in
order to create an account (typically name, age, email address, affiliation, phone number,
payment information and unique password).
Luzflor will not sell or market directly to minors and always seeks parental or legal
guardian’s authorization whenever we identify that a minor attempts to purchase any
products or services or provide personally-identifiable information to us.
Please note that if you choose to share information about yourself in an open format, such as
through a third party site such as a social networking site or on our Website through the
platforms provided for product reviews, surveys, discussion forums, and any other

interactive forum, that information shall be deemed public information and not personal
When a User enters sensitive information (such as credit card numbers) on our registration
or order forms, we encrypt that information using encryption techniques common in e-
commerce, such as secure socket layer technology (SSL). We follow generally accepted
industry standards to protect the personal information submitted to us, both during
transmission and while maintaining this information. However, no method of transmission
over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive
to use commercially acceptable means to protect your personal information, we cannot and
do not guarantee the information’s absolute security.
Luzflor will not sell or rent any personally identifiable information to anyone without your
consent. Luzflor shall have the right to disclose your personally identifiable information
under certain circumstances when such disclosure is necessary in order to provide a product
or service for you, including but not limited to, disclosing such information to third parties
to permit payment processing, shipping, and order tracking.
We may share personal information with our service providers, including those who assist us
with marketing, and with other trusted parties whom we believe offer products or services
that may be of interest to you.
We reserve the right to disclose your personally identifiable information if we are required to
do so by law or if we believe that disclosure is necessary to protect our rights and/or comply
with a judicial proceeding, court order, or legal process. We also maintain the rights to
transfer your information in case of a corporate restructuring (such as a merger or
acquisition) as long as the receiving entity adopts this or stricter privacy policy that applies
to your information.
If a User wishes to subscribe to our newsletter(s), we will use his or her name and email
address to send the newsletter. If a User no longer wishes to receive our newsletter, we
provide a simple way to unsubscribe from the newsletter. We may send Users service-related
announcements from time to time (such as informational emails regarding service
suspensions for maintenance) when it is necessary or advisable to do so.
Any Persons accessing our Website must comply with all laws or regulations in their
respective jurisdictions governing the use of the Internet, including but not limited to the
laws and/or regulations applicable to the collection, use and disclosure of personal data and
must only use the Website in a manner lawful in their jurisdiction. If your use of our Website
would be unlawful in your jurisdiction, you must not use it.
Luzflor reserves the right to amend this Privacy Policy at any time. Accordingly, we urge you
to examine this policy for changes when using the Website.

If you have any questions or concerns about this Privacy Policy, or our software or website
practices, please contact us at:
185 e 159th, Bronx, NY
New York, NY, 10451

Or by email:


New York St. East Brunswick 08816


+1 248-785-8545



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